Refund policy

We want you to love Pulse Rivals. If you're not satisfied, you can request a return within 30 days of delivery.

Eligibility

Items must be unused, in their original packagi<p>We want you to love Pulse Rivals. If you're not satisfied, you can request a return within 30 days of delivery.</p><h3>Eligibility</h3><p>Items must be unused, in their original packaging, with all parts included.</p><h3>How to start a return</h3><p>Email us at pulserivals@gmail.com with your order number. We'll reply with return instructions. Please don't send items back without contacting us first.</p><h3>Damaged or defective items</h3><p>If your kit arrives damaged or a part doesn't work, email us within 7 days of delivery with a photo or video. We'll send a replacement or a full refund at no cost to you, and you won't need to return the defective item.</p><h3>Return shipping</h3><p>For change-of-mind returns, the customer pays return shipping. Original shipping costs are non-refundable.</p><h3>Refunds</h3><p>Once your return is received and inspected, we'll refund your original payment method within 5-10 business days.</p>ng, with all parts included.

How to start a return

Email us at pulserivals@gmail.com with your order number. We'll reply with return instructions. Please don't send items back without contacting us first.

Damaged or defective items

If your kit arrives damaged or a part doesn't work, email us within 7 days of delivery with a photo or video. We'll send a replacement or a full refund at no cost to you, and you won't need to return the defective item.

Return shipping

For change-of-mind returns, the customer pays return shipping. Original shipping costs are non-refundable.

Refunds

Once your return is received and inspected, we'll refund your original payment method within 5-10 business days.